Dialog in the RAILTEL telephone-based system

Field Trials of a Telephone Service for Rail Travel Information

This paper reports on the RAILTEL field trial carried out by LIMSI, to assess the technical adequacy of available speech technology for interactive vocal access to static train timetable information. The data collection system used to carry out the field trials, is based on the LIMSI MASK spoken language system and runs on a Unix workstation with a high quality telephone interface. The spoken l...

RailTel: Railway Telephone Services

Commute UX: Telephone Dialog System for Location-based Services

In this paper, we describe a telephone dialog system for location-based services. In such systems, the effectiveness with which both the user can input location information to the system and the system delivers location information to the user is critical. We describe strategies for both of these issues in the context of a dialog system for real-time information about traffic, gas prices, and w...

Initial Fieldwork for LWAZI: A Telephone-Based Spoken Dialog System for Rural South Africa

This paper describes sociological fieldwork conducted in the autumn of 2008 in eleven rural communities of South Africa. The goal of the fieldwork was to evaluate the potential role of automated telephony services in improving access to important government information and services. Our interviews, focus group discussions and surveys revealed that Lwazi, a telephone-based spoken dialog system, ...

Quality of telephone based spoken dialogue systems pdf

Quality of Telephone-Based Spoken Dialogue Systems. Quality of Human-Machine Interaction over the Phone.Quality prediction models for telephone-based spoken dialogue systems. Perform to guarantee an acceptable overall quality for the user. In order to.action HHI as one reference for telephonebased humanmachine interaction HMI. The quality of interactions with spoken dialogue systems is difficul...